Terms and conditions for email communications

The person submitting this request accepts that they have authority to make this request as they are either the Primary Member or have been authorised by the Primary Member, and they are over 18 years of age.

All future communications will be by email with the exception of re-issued Membership Certificates which will be posted.

Communications sent by email will include all invoices and billing communications, general UniMed communications, and all claims related communications for all people covered on your policy. Claims related communications could include prior approval notifications and remittance advice documents containing medical information relating to the people insured on the policy.

If you elect to receive communications by email, you are responsible for ensuring that the email address you supply to us is correct and valid.

We will not be responsible if communications are not received by you for any reason.

If you have a Direct Debit or recurring Credit Card Agreement, you agree that advance communication by email of any change is sufficient advance notice of the net amount, and due date of each direct debit.

At your request, a UniMed representative will resend by email to you a copy of any communication previously sent to you by email. There is no cost for this service.

At your request, a UniMed representative will provide to you a one-off paper copy of any communication previously sent to you by email. UniMed reserves the right to charge for each copy that we provide to you at your request.

You may elect to switch back to receiving communications by post on an on-going basis, instead of using email communications, at any time. If you elect to receive communications by post within 2 days of your next bill being posted, you may not receive a paper bill until the following monthly bill.

It may take up to one week for your request to be actioned during which time communications by post will still be sent.

Total value of claims paid since 1 July 2005 is

$327,639,483